Online Resources FAQs

  • General Questions

    Anyone who lives, works, attends school, or visits Clark County can sign up for a library card and be able to stream and download digital books, movies, music, magazines, and more on our website at LVCCLD.org.  For more information please visit our borrowing guide: LVCCLD.org/GetCarded

    There is an extensive Help section with answers to the most common questions. Or you can contact us if you need additional help.

    Tablets, smartphones, and e-readers can all be used to download and read eBooks. Devices using Android, Windows, and iOS operating systems are all compatible and among the most commonly used. For a complete list, check out this list, opens a new window.

    Yes. You'll see the option to renew a title three days before it's set to expire. A "Request again" button will appear under the title on your Loans page. 

    You may check out up to 50 titles per month (can include any combination of eAudiobooks and eBook) and the loan period is up to 3 weeks. You can set shorter default loan periods by changing the settings in your OverDrive account. Everything is returned automatically and there are never any late fees.

    A replacement library card will not affect current eBook or eAudiobook checkouts. However, if you have an eBook or eAudiobook wishlist or holds, you will need help to move them to your new library card. Please contact us with your new library card.

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    Most OverDrive ebooks and e-audiobooks can be returned early. Find step-by-step instructions on OverDrive Help: Early Return.

    To return Kindle titles early, log in to your Amazon account and click "Your Content and Devices." Find the title you'd like to return and return it using the "Actions" menu.

    You can have up to 25 holds on OverDrive titles.

    There is an extensive Help, opens a new window section with answers to the most common questions on the hoopla site. Or you can contact us if you need additional help.

    You can check out up to 10 titles a month on hoopla, and titles can be any combination of ebooks, e-audiobooks, music, TV, and movies.

    How long can I borrow them?

    • Most movies and TV episodes can be borrowed for up to 72 hours.
    • Most music albums can be borrowed for 7 days.
    • Most ebooks, e-audiobooks, and comics can be borrowed for up to 21 days.

    You have 30 tickets each month to watch movies on kanopy. See the number of tickets and the access period for each title next to the play button.

    Titles will take anywhere from 1 to 5 tickets with major studio movies, TV seasons, and longer-playing titles costing more tickets and regular movies and shorter-playing titles costing fewer tickets. The number of tickets will reset at the first of the month. 

    Check out as many digital magazines from OverDrive, Libby and Flipster as you like. Magazine checkouts do not count against your eBook and eAudiobook checkout limit.

    There is an extensive FAQ section, opens a new window on the Freegal website. Or you can contact us here if you need additional help.

    You can download up to 6 songs a week and stream unlimited music daily.